1. Customer forum
  2. » Webhosting
  3. » Topic
  1. Gary Member

    Hosting Renewal Expiry!!!

    Topic posted on: 26-01-2021 at 09:29

    I have only been with Versio for 1 year. Today I realised I was not getting my emails through. It turns out my hosting package actually expired 3 days ago.

    Can someone please explain why I was not contacted about renewing the hosting prior to it expiring? "Like in the normal world" or why was I not even contacted to say the hosting had expired!!!

    I tried to log on to see if there was an issue with forwarding emails when I found out there was no active account!!! I immediately paid what was owed and now it's back up.

    All websites and emails have been down for 3 days. Very, very f**king annoyed does not even cover it.

  2. Alan Member
    Reply posted on: 13-03-2021 at 04:02

    Me too and now that it is up cant send or receive a thing. test emails havent arrived or even received a bounce message.

    Was this reply useful to you?

  3. Fabien Versio staff
    Reply posted on: 13-03-2021 at 12:31

    @Alan Could you please send us more information about the issue to support@versio.nl from your Gmail address (address linked to your customer account) .

    Was this reply useful to you?

  4. Back to forum overview