Are you unable to visit your websites? It is possible that we are suffering an outage, but it is also possible that you are being blocked in one of our automatic firewalls.
1. In this case, the website only seems offline to you. Check DownOrUp.uk to see whether the website is online. If your website is only according to DownOrUp.uk we kindly ask you to submit a helpdesk ticket via your customer panel.
2. Check at https://www.versio.uk/status whether there is any reported disruption of service. If it concerns a known disruption of service, you do not need to contact us.
3. If your website is offline according to the above-mentioned website, and no disruption of service is visible at https://www.versio.uk/status you can call our emergency hotline. Instructies on how to call our emergency hotline can be found on https://www.versio.uk/customer/emergency.
